Cancellation Policy

I understand that unanticipated events happen occasionally in everyone’s life. Please understand when you book an appointment, I am holding that time for you and no other clients will be able to schedule during your requested time. This means, if you cancel I may not be able to book that time and lose the income.

 

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours advance notice you will be charged $50.

 

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show and will be charged the full price for the missed appointment.

 

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours.  Please plan accordingly and be on time. 5 minutes late is ok.

 

Exceptions

Please reschedule if you are experiencing cold or flu-like symptoms. There is no fee for rescheduling due to illness or true emergency.

 

Thank you for honoring this policy.

Metztli

Doula

Tel: (858) 634-0509

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San Diego, California